Contact us: Toll-free: 1-800-663-1351, Local: 604-734-4886, Mon-Wed, Sat 10-6, Thurs-Fri 10-9
Some of our Services:

Regulation & Adjustments

Pad & Cork Replacement

Crack Pinning & Repair

Cleaning & Polishing

Complete Overhaul



Maintenance Program

Free Seized Tuning Slide

Dent Removal

Valve Repair

Trombone Slide Alignment



Refitting/Replacing Bridges
& Pegs

Tonal adjustments

Adjusting/Replacing Fingerboards, Nuts & Saddles

Resetting Necks

Repairing Cracks & Damaged Parts

Installing Internal Wolf Eliminators

Repairing & Rehairing Bows

Repairing Cases

Repair Department

Lawrence Woodall

Lawrence Woodall

Wind Repair Technician

Ext. 124

HyeJin (Heidi) Choo

HyeJin (Heidi) Choo

Wind Repair Technician

Ext. 124

Ray Horst

Wieslaw (Wes) Bonikowski

Manager, String Department

Ext. 123

Welcome to the repair department at Northwest Music! We provide a wide range of repair services, from tweaking that new Lorée oboe to restoring that old cornet that you found in your grandfather's attic.

HyeJin (Heidi) Choo is a graduate of Chongshin University in South Korea where she trained as a concert flutist, then continued her studies at Red Wing Technical College in Minneapolis, M.N. where she learned band instrument repair.

Lawrence Woodall is a graduate of the Berklee College of Music in Boston, Mass., and after working as a woodwind doubler touring with Broadway shows, he studied repair with Tony Reave and Bob McDonald.


HyeJin (Heidi) Choo - Wind Repair Technician
HyeJin (Heidi) Choo
Wind Repair Technician

Taking Care of Your Brass Instrument - A Few Pointers

It's important to keep your instrument in good playing condition; it helps you play and sound your best, and it extends the life of your instrument. Here are a few tips to remember:

  1. If your mouthpiece accidentally becomes stuck on your instrument, DON'T TRY TO FORCE IT OFF! You can do severe damage to your instrument. This happens to every brass player; just ask your band leader/teacher if they have a mouthpiece puller, and she or he can remove it for you. If that doesn't work, bring it to our store and we'll remove your stuck mouthpiece for free.
  2. Keep any and all valves well-oiled; oil them whenever they start to get slow or sluggish. They get sluggish when any form of sugar enters the instrument, so try to remember to rinse your mouth with water before you play.
  3. Buy a cleaning kit and wash your brass instrument every month. One way to check if your instrument needs cleaning is to take off the tuning slide and look down the lead pipe. If it is not shiny and smooth, it needs cleaning.
  4. If you find that your valves or tuning slides are difficult or impossible to move, then it's a good time to consider a chemical clean for your brass instrument. The chemical clean involves dipping all parts of your instrument in a bio-degradeable citrus acid bath, washing and rinsing the entire instrument piece by piece, and then polishing it to look like new. It cleans the inside as well as the outside and keeps all the difficult-to-reach parts working optimally.  It does wonders to the appearance and playability of any brass instrument and all brass players should consider a chemical clean for their instrument at least once a year.

If you follow these steps, you'll likely have a happy, healthy brass instrument, but if for some reason you're still having difficulty with tone production or moving parts, feel free to contact us for further assistance.

Happy playing!

Lawrence Woodall - Wind Repair Technician
Lawrence Woodall
Wind Repair Technician

Do's and Don'ts for Taking Care of Your Flute

Here are a few handy tips to remember when caring for your flute:


  • Don't ever polish your flute - silver polish compounds can get stuck in the mechanism, and many polishing cloths can actually scratch the surface of your instrument.
  • Don't ever oil your flute - oil collects dust; if your keys feel stiff or don't lift up well after you've pressed them down, see one of our technicians rather than oiling.
  • Don't submerse your flute in water - it can ruin the pads, and a flute makes a terrible snorkel anyway...
  • Don't put anything on top of your flute inside the flute case - even a small cleaning cloth can bend the delicate mechanism of your flute.


  • Practice! Play your flute every day!
  • Disassemble, swab, and wipe any fingerprints off of your flute gently with a cloth, then put it away after playing.
  • Have your flute checked by one of our technicians annually - they can help you keep your flute in tip-top condition!

Most importantly, enjoy playing your flute!